Our Tenants

We Are Your Community Partner


Thank you for choosing to rent a property through the Hauenstein Agency. We have been leasing homes in, and around, the Ephrata, PA area for over 100 years and have served thousands of residents.

Our goal is to provide you with the highest quality of residential services. Please let us know if you have questions or need assistance with your current or next home. Our property management team is available to assist you Monday through Friday 8:30 – 5:00.

Office Open Mon-Fri 8:30 am-5:00 pm
1433 W. Main Street | Ephrata, PA 17522

 

(717) 733-4158   |   (717) 738-9998

Problem Cheat Sheet


A/C Not Cooling
  • Have you checked the filter?
  • Have you checked the breaker?
  • Are all of the windows and doors closed?
  • Is the thermostat set on cool and the fan set on auto?

If it is set to cool too many degrees too fast, the unit may be frozen. Turn the thermostat from cool to off for 3-5 hours. Afterwards, turn back to cool and set the temperature to 78 degrees. Gradually lower the temperature 2 degrees at a time, allowing the system to turn off before setting cooler.

Should you find all of the above ok, call us and we will contact a service technician

No Hot Water
  • Have you checked the circuit breaker?
  • What appliances have you used recently?
  • How many showers have been taken recently?

If the breaker is ok and there was not a lot of hot water used recently, call us and we will contact a service technician.

Toilet Clogged
  • Have you tried plunging?
  • Has anything accidentally dropped inside of it?

If plunging did not work, call us and we will contact a service technician.

Refrigerator/Freezer Not Cooling
  • Have you checked the circuit breaker?
  • Have you just filled the appliance with several warm items?
  • What are the fridge/freezer settings on? The must both be on MID settings to keep cooling equally.
  • Is there air coming from the fridge at the top/back?

If all have been checked, call us and we will call a service technician.

Garbage Disposal Not Working
  • Have you checked the breaker?
  • Have you checked the reset button on the bottom of the disposal?

If all have been checked and still not working, call us and we will call service technician.